Privacy Policy

• Account information: your name, email address and password. Your password is stored in a form we can't read.
• Certificate information: the domain names and email address you give when requesting a certificate, validation details, certificate requests and issued certificates.
• Hosting integrations: if you connect a hosting account, the connection details and access credentials you provide.
• Connected AI apps: which apps you connect, the permissions you grant them and when they were last used.
• Usage and device information: your IP address and the approximate location derived from it, browser and device type, pages visited, and records of actions such as certificate requests.
• Messages: what you send us when you contact us.

• To provide the service: request, validate, issue, renew and install certificates, and run your dashboard.
• To send service emails, such as certificate status updates, expiry reminders and account messages.
• To keep the service secure, prevent abuse and enforce our Terms of Service.
• To understand how the service is used and improve it.
• To meet legal obligations.

We don't sell your personal information or use it for advertising.

• Let's Encrypt: to issue a certificate, we send its domain names and certificate request to Let's Encrypt, the certificate authority. Like every publicly trusted certificate, issued certificates and the domain names they cover are published in public Certificate Transparency logs.
• Your hosting provider: when you use a hosting integration, we connect to your hosting account to install certificates and list domains.
• AI apps you connect: an app you connect receives the information it requests within the permissions you granted, and its provider's privacy policy applies to it.
• Service providers that host our systems, deliver email and measure site usage for us. They may use the information only to provide those services.
• Legal reasons: when required by law, or to protect the rights, safety and security of our users, the public or us.
• Business transfers: if we are involved in a merger, acquisition or sale of assets, your information may be transferred as part of it.

We use browser storage and a cookie to keep you signed in. Our site analytics don't use cookies and only report aggregated statistics. We don't use advertising cookies.

We keep account information while your account is open. We keep certificate records and logs as long as we need them to provide the service, prevent abuse, resolve disputes and meet legal obligations. When you delete your account, we delete or anonymize your personal information within a reasonable time unless we are required to keep it. Entries in public Certificate Transparency logs can't be removed.

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security. Keep your password safe.

• You can view and update your account details in your dashboard settings.
• You can disconnect AI apps and hosting integrations from your dashboard at any time.
• You can ask for a copy of your information, or ask us to correct or delete it, by emailing [email protected].

Depending on where you live, you may have other rights, such as objecting to or restricting how we use your information, or complaining to a data protection authority.

We may process your information in countries other than the one you live in. When we do, we take steps to protect it as described in this policy.

EncryptSSL is not intended for children under 16, and we don't knowingly collect their personal information.

We may update this policy from time to time. We'll change the date at the top, and tell you by email or on the site before significant changes take effect.

Questions about this policy or your information: [email protected].